Privacy Policy

Faithful Radio ("we," "our," or "us") operates the website faithful-radio.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, disclosure, and protection of your personal information when you use our Service and the choices you have associated with that data.

By using our Service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy legislation.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, username, password (encrypted)
• Profile Information: Ministry role (Pastor, Evangelist, Artist), bio, profile picture
• Contact Information: Email address, physical address (if provided)
• Communication Data: Messages sent through our contact forms, newsletter subscriptions
• Content Data: Sermons, music, testimonies, and other content you upload

1.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on site, click patterns, referring websites
• Device Information: IP address, browser type, device type, operating system
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: As described in our Cookie Policy

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our radio streaming and content services
• Account Management: To create and manage user accounts, authenticate users
• Content Delivery: To host and deliver sermons, music, and other Christian content
• Communication: To send newsletters, updates, and respond to inquiries
• Administration: To notify administrators of new content uploads and user activities
• Analytics: To understand user behavior and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address security issues and fraudulent activity

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context:

• Consent: Where you have explicitly consented to processing
• Contract Performance: To fulfill our service obligations to you
• Legitimate Interests: For analytics, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

Faithful Radio does not sell, rent, or trade your personal information to third parties for commercial purposes.

4.2 Limited Sharing

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website (hosting, email services, analytics)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Safety and Security: To protect the safety of our users or prevent illegal activities
• Business Transfer: In connection with a merger, acquisition, or sale of assets (with user notification)
• Public Content: Content you choose to make public (sermons, testimonies) may be shared with other users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Password Protection: User passwords are encrypted using secure hashing algorithms
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Updates: We maintain updated security protocols and software
• Data Backup: Secure backup procedures to prevent data loss

6. Your Privacy Rights

6.1 General Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Request your data in a portable format
• Withdrawal of Consent: Withdraw consent for processing where applicable

6.2 GDPR Rights (EEA Residents)

• Right to Object: Object to processing based on legitimate interests
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Lodge a Complaint: File a complaint with your local data protection authority

6.3 CCPA Rights (California Residents)

• Right to Know: Know what personal information is collected and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until account deletion is requested.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information